SNAST - South Northants (NHW) Area Support Team 




Thieves posing as officials from Trading Standards recently called at home in Towcester. They told the occupier that they had caught the thieves that had previously conned the resident out of £18,000. They wanted to give them a cheque for the money but had mistakenly made it out for £24,000. They asked for £6,000 in cash which the resident got from the bank and handed over to the thieves.


This type of criminal preys on some of the more vulnerable members of our communities and often revisit their victims many times. We can all help to protect our neighbours by being interested in who is calling at their homes. It is not being nosey, merely protective. Genuine officials are happy to be challenged, will not feel offended in any way. Next time you are walking keep you eyes open and just think about what could be going on.



    10th February 2014 - New scam from LLoyds Bank
    The scam e mail takes the form of the information below

  Dear Customer,

We recently have determined that different computers have logged in your Lloyds account, and multiple password failures were present before the logons.
For your security we have temporary suspended your account.
Please download the document attached to this email and fill carefully.
If you do not restore your account by February 11, we will be forced to suspend your account indefinitely, as it may have been used for fraudulent purposes.

Do not ignore this message is for your security.

We apologize for any inconvenience.

Thank you,
Lloyds Bank

  Please do not reply to this e mail as this is only a notificatoin. Mail sent to this address cannot be answered

 LLoyds Bank say this is not an e mail from them and if you receive this e mail or similar, please forward it to

 They also say that they will always use the customers name and the last 4 digits of your card number.

 The NatWest scam is still also doing the rounds.

23rd October 2013 - Two news scams received by NHW co-ordinators

 Details of the NatWest scam received

Valued Customer,

We have temporarily prevented access to your account for your security,

This is due to either of the following reasons;

*Your Login Details has been entered incorrectly.

*Your Account has been accessed from a blacklisted Location

Follow the link below to confirm your identity and re-gain account access.

Account Department

National Westminster Bank
 Second scam received

 Holiday maker scam details

 Urgent help needed         To:  undisclosed recipients                                    


I do hope you get this fast, I came down to Philippines with my family for a short vacation, unfortunately we got mugged at the park of the hotel where we stayed. They stole all our valuables including cash, credit cards and cellphones, but thank God we still have our lives and passports. The hotel manager has been unhelpful to us for reasons I don't know
and I'm writing to you from a local library.

I've reported the situation to the police and after writing down some
statements, I've not heard from them. I contacted the consulate and all I keep hearing is that they will get back to me. Our return flight leaves soon, I need you to help me out with a quick loan to settle our bills here so we can get back home. I'll refund the money as soon as we return home safely.

We look forward to hearing from you!. 


12th October 2013
Yesterday I received an e mail from Pay Pal to say that as I had supplied incorrect card details for a transaction I needed to update my details. As I have not used Pay Pal recently I was concerned and went to the website address I was directed to. The website has been closed down.
I mentioned this to a friend this a.m. and she informed that at their office they had been advised by the software supplier that there are several scams in operation at the moment. PayPal and Visa are the companies being targetted.

Bank Card Frauds - 27th August 2013 - Another variation of the bogus police officer telephone call.

999 – emergency

101 – Reporting crime

01604 432436 – NHW Hotline              

 The police are raising awareness of a national telephone scam currently in operation.

The scam involves a bogus telephone caller impersonating a police officer and asking the victim to provide their bank details in order to put a stop to fraudulent activity on their account. As part of the scam, the callers request the victims allow the collection of their bank cards via taxi for ' safe keeping ' .

Police have been made aware of recent local victims.. The false names Detective Constable John Asper and Detective Constable Rachel Gates were given to victims.

This is a nationwide problem. It is important to note that a police officer will at no time ask you for your bank details over the phone, and will not arrange to collect your bank cards as part of an investigation.”

The matter is currently under investigation and we would urge anyone who is contacted by, or has any information about the suspects, to call the police on 101 or Crimestoppers on 0800 555 111.

Message sent by
Marion Lewis OBE (NHWN, Regional Representative, East Midlands)

Please heed this warning from our colleagues in Nottinghamshire.

Phone scammers posing as police officers and computer store employees are targeting vulnerable people.

The calls are generally being made to elderly people during the night and in the early hours of the morning

The callers are using two different stories to gain bank details and in some cases to collect credit cards and bank cards.

In some calls, posing as detectives from Metropolitan Police, they tell the victims that their bank cards have been used by criminals and ask them for card information – saying a courier will pick up their cards.

The bogus caller then asks the person to contact their bank and cancel their cards. But despite putting the phone down to make the call, the victim’s phone line has been directed back to the scammers, who then ask for their bank details.

Another scenario being used is to say that the victim’s grandchild has run up a debt at the Apple Store, which needs to be paid off.

Samantha Hancock, Manager of Nottinghamshire Police’s Pre-Crime Unit, said: “These scammers are targeting elderly people at unsociable hours when they are most vulnerable.

“Police officers are unlikely to ever seize your bank cards after a fraud and if they do, they would never send a courier to collect them. Officers with identification would come to the victim’s house.

“Please make your relatives aware of this scam. Do not share financial details, including codes for your bankcard, safe or Keysafe, with strangers and do not keep large amounts of money in your house.

“Also, when you hang up the phone, make sure you hear a dialling tone before making another call.”

If you have been targeted by this scam or have any information call us on 101 or Crimestoppers anonymously on 0800 555 111.

If you have divulged your card details or handed your cards over to anyone please ensure that you contact your card issuer to cancel cards immediately, and contact police

An incident on 31st July 2013 sent to a local co-ordinator 

My wife went to Tesco at Towcester yesterday evening, receipt timed at 19.21 she forgot to ask at the till for some money back and they directed her to a cash machine. At the first attempt the machine would not work properly, second attempt seemed OK. However when she was back in her car, some foreign chap approached the car waving a large map and seemingly asking directions. She got out of the car and this fellow held the map across the driver's window. What then apparently happened was his companion opened the passenger door and took the money she had just drawn, plus her credit card. Didn't take her handbag just the money and card which were laying on the top of the handbag. She thought it funny that the warning buzzer to say that a door was not closed, the nearside front door had not been closed properly.

The thieves then used her card at two ASDA stores to purchase goods to the value of some £230 odd pounds each time, the stores are believed to be Wolverton and Bletchley.

Her bank have cancelled the card and we are waiting for the police to come and take her statement


30th September 2012
Cybercriminals have launched a scam designed to steal your AOL, Gmail, Yahoo or Windows Live passwords [25 September 2012]

Security firm Sophos has warned users to be wary of emails which claim to come from

The emails, which are cleverly designed to resemble official alerts from Microsoft, tell users that their computer is at high risk and advises visiting a supposed "update" page.

Upon clicking the link, however, users are directed to a phishing site which attempts to harvest email addresses for webmail services including Gmail and AOL mail.

Once the fraudsters have access to your account they can gather personal information and potentially use it to commit identity theft.    

Scam e-mails and Telephone Calls

Neighbourhood Watch is acutely aware that scam e-mails and telephone calls are made claiming or demanding monies, for example repayment of an outstanding loan and then threatening action to recover the money. Certain e-mails ask for bank details so that a large sum may be paid into the account and shared with the e-mail recipient.

Whilst most of us are able to deal with these scams, vulnerable people are susceptible and we must advise everyone receiving such e-mails and telephone calls to delete the e-mail or put the phone down - without responding.

We ask all NHW Coordinators and Street Wardens to advise their neighbours accordingly – especially the vulnerable members of their local communities.


                                PayPal Scam -  Reported 23rd April 2012

    Dear PayPal Customer,

    You have an incoming payment from us slated for your account regarding your refund.

   This transaction cannot be completed due to errors present in your account information.

   Please download the form attached to this email and open it in a web browser.

   Please do not reply to this message. For questions, please call Customer Service.

   We are available 24 hours a day, 7 days a week. 

   Copyright © 1999-2012 PayPal. All rights reserved.

   Please do not reply to this e-mail as this is only a notification. Mail sent to this address cannot be answered.
   HTML document attachment (form.html) 

 The form they attach asks for your personal details and full credit card particulars. PayPal    confirm this is scam.  If you receive an email like this, consign it to your waste basket.

                        Reported 5th May 2012 - TAX REBATE SCAM

This official-looking email is being circulated at the moment. The message contains several elementary grammatical errors and it is obviously a scam. The attachment asks for your name and address and full credit card particulars.

Dear Applicant:

Following an upgrade of our computer systems and review of our records we have investigated your payments and latest tax returns over the last seven years our calculations show that you have made over payments of GBP 1578.25

Due to the high volume of refunds due you must complete the online application, the telephone help line is unable to assist with this application. In oder to process your refund you will need to complete the application form attached to this email.Your refund may take up to 6 weeks to process please make sure you complete the form correctly.
NOTE: If youve received an Income Tax repayment it will either be following a claim youve made or because HM Revenue & Customs (HMRC) has received new information about your taxable income or entitlement to allowances. The refund may come through your tax code or as a payment and could relate to the current tax year or earlier years..

An Income Tax repayment is a refund of tax that youve overpaid. So, if youve paid too much tax for example through your job or pension this year or in previous years HMRC will send you a repayment. Youll get the repayment by bank transfer directly to your credit or debit card.

Copyright © 2012, HM Revenue Customs UK All rights reserved.

Zip archive attachment (Hm Revenue & Customs

If you receive an email like this, consign it to your wastebasket.


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